Terms & Conditions

These terms and conditions apply to your use of this website, operated by Caravans by Active Leisure Ltd, Leek New Road, Milton, Stoke-on-Trent, Staffordshire, ST2 7EF ("we", "us", "our"). By using this website, you accept these terms in full. If you disagree with any part of these terms, please do not use this website.

Information on this website

We make reasonable efforts to keep caravan stock, pricing, specifications and images on this website accurate and up to date. However, vehicle availability, specifications and prices can change without notice, and images are for illustrative purposes and may not represent the exact vehicle, colour, or specification available. Please contact us to confirm current availability, specification and pricing before making any decision to purchase.

Finance

Caravan finance on this website is provided in association with our finance partner, Evolution Funding. Any finance figures, monthly payments or representative examples shown are illustrative only, subject to status, and do not constitute a formal quotation or an offer of finance. Full terms will be provided by Evolution Funding at the point of application.

Part exchange, sales and workshop services

Any part-exchange valuation given through this website is an estimate only and subject to physical inspection of your vehicle. The terms of any vehicle sale, part exchange, or workshop/service booking will be set out separately at the time of transaction and are not governed by these website terms alone.

Intellectual property

Unless otherwise stated, all content on this website, including text, images, logos and design, is owned by or licensed to Caravans by Active Leisure Ltd and may not be copied, reproduced or used without our prior written permission.

Links to other websites

This website may contain links to third-party websites, including our finance partner and manufacturer sites. We are not responsible for the content, accuracy, or privacy practices of any linked third-party website.

Limitation of liability

We make reasonable efforts to ensure this website is accurate and available, but we do not guarantee that it will be fault-free or uninterrupted. To the fullest extent permitted by law, we accept no liability for any loss or damage arising from your use of, or inability to use, this website. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability which cannot be limited or excluded under applicable law. Your statutory rights as a consumer are not affected.

Returns and consumer rights

As we sell vehicles and services rather than despatched goods, returns are handled on a case-by-case basis in line with your statutory consumer rights, including under the Consumer Rights Act 2015. If you have a concern about a vehicle, part exchange, or workshop service you have purchased from us, please contact us directly.

Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.